Terms and Conditions
Welcome to Freesia. By purchasing and using our perfumes, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Terms
1.1. These terms and conditions govern your use of the Freesia website and all orders placed through our online store.
1.2. By accessing or using our website, you agree to comply with and be bound by these terms.
1.3. We reserve the right to update or modify these terms at any time, without prior notice. Any changes will be effective upon posting to this page, so please review these terms regularly.
2. Product Information
2.1. Freesia provides detailed descriptions and images of our perfumes on the website. However, we do not guarantee that all product descriptions are 100% accurate, complete, or error-free. Variations in color or packaging may occur due to different displays or updates in our design.
2.2. All perfumes are for personal use only. Reselling or distributing our products without prior authorization from Freesia is strictly prohibited.
3. Pricing and Payment
3.1. All prices listed on the Freesia website are in Rs and include any applicable taxes unless otherwise stated.
3.2. We reserve the right to change prices without notice. The price of a product at the time of your purchase will apply to that transaction.
3.3. Payment methods accepted include credit cards, debit cards, and other methods as listed on our website. All payments must be received in full before your order is processed.
4. Shipping and Delivery
4.1. We offer worldwide shipping, and delivery times may vary depending on your location.
4.2. Once your order has been shipped, you will receive a confirmation email with tracking details. Delivery times are estimates, and we are not responsible for delays caused by customs, carrier issues, or other circumstances beyond our control.
4.3. Freesia is not liable for lost or damaged products once they have been shipped. If your product arrives damaged, please contact us within 7 days of receiving your order with photos of the damaged item for us to review.
5. Returns and Refunds
5.1. Due to the nature of our products, Freesia does not accept returns or exchanges on opened or used perfumes.
5.2. If you wish to return an unopened item, please contact us within 14 days of receiving your order. Products must be returned in their original, unopened condition. Customers are responsible for the shipping cost of returns unless the return is due to a fault on our part (e.g., incorrect or damaged product).
5.3. Refunds will be processed once we have received and inspected the returned product. Refunds will be credited to the original payment method within 7-10 business days.
6. Intellectual Property
6.1. All content on the Freesia website, including but not limited to product names, descriptions, images, logos, and designs, are the intellectual property of Freesia and are protected by copyright and trademark laws.
6.2. You may not reproduce, distribute, or otherwise use any content from our website without our prior written consent.
7. Limitation of Liability
7.1. Freesia will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
7.2. Our liability, whether in contract, tort, or otherwise, will not exceed the total amount paid by you for the products purchased.
8. Privacy Policy
8.1. Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
9. Governing Law
9.1. These terms and conditions shall be governed by and construed in accordance with the laws of India.
9.2. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of India.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: freesiaparfumsdeluxe@gmail.com
- Phone: 7303364170
- Address: F44 Noida sector 8
Thank you for choosing Freesia. We hope you enjoy the essence of our fragrances as much as we enjoy crafting them for you.