Privacy Policy

At Freesia, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it. By using our website or purchasing our products, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information when you:

• Visit our website
• Create an account or place an order
• Subscribe to our newsletters or marketing communications
• Contact our customer service team
• Participate in promotions, surveys, or events

The personal information we collect may include:

• Name, address, email address, and phone number
• Payment information (credit/debit card details, billing address)
• Purchase history and preferences
• IP address and browsing behavior on our website
• Feedback or reviews related to our products

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your order, shipping updates, or customer service inquiries
• Personalize your shopping experience based on your preferences and past purchases
• Send promotional offers, updates, and newsletters (if you have opted in to receive them)
• Improve our website, products, and overall customer experience
• Prevent fraud and ensure secure transactions

3. Data Protection and Security

We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, loss, or disclosure. These include:

• Secure socket layer (SSL) technology to encrypt sensitive information during transmission
• Secure storage of payment information and personal details
• Regular monitoring of our website for potential security vulnerabilities

While we strive to protect your personal information, please note that no system can be 100% secure, and we cannot guarantee absolute security of your data.

4. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Shipping companies
• Marketing and analytics platforms

These third parties are obligated to protect your data and use it only for the purpose of providing their services.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we have collected about you.
• Correction: If your information is inaccurate or incomplete, you can request that we update it.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact our customer service team at [email address].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. These cookies may collect information such as:

• Browsing activity on our website
• Device type and browser information
• Your preferences and interactions with our site

You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Freesia Perfumes
Email:freesiaparfumsdeluxe@gmail.com
Phone:7303364170
Address:F44 Noida sector 8